RBL Whitelisting with zimbra postfix
Cause: Genuine IP is being Blocked by the RBL.
RBL - Real-time Black hole list.
Common RBL providers - BarracudaCentral, SpamHaus.
When you find any genuine email blocked reason as smtp blacklisted/ip blacklisted in log messages then it can be whitelisted with zimbra postfix as explained below.
Note: If sender domain / IP is blacklisted with global RBL, it might be affected by suspicious infection. Hence try to find the reality and then proceed accordingly. Whitelisting affected senders might increase chances of your domain also getting infected.
Resolution:
1. Create a file postfix_rbl_override in /opt/zimbra/conf/
2. Add the IP/Domain Name to be whitelisted
in the file /opt/zimbra/conf/postfix_rbl_override as shown below,
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Domainname.com OK
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3. Issue the postmap command as below ,
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postmap /opt/zimbra/conf/postfix_rbl_override
check_client_access hash:/opt/zimbra/conf/postfix_rbl_override
check_recipient_access hash:/opt/zimbra/conf/postfix_rbl_override
Note: For 8.x the file is located in opt/zimbra/conf/zmconfigd/smtpd_recipient_restrictions.cf
And
for versions below 8.x you should edit the file /opt/zimbra/conf/postfix_recipient_restrictions.cf
After making changes restart the zimbra mta service.
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zmmtactl restart
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